1. Personal information we collect
We collect personal information when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.
A. Information You Provide to Us
Account Creation: When you create an account we collect information such as your name, email address, password, your company name, role within your team or enterprise, and an optional profile photo.
Your Communications with us: We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications
Payment Information. We may sell services through our Services. When you make purchases through the Services, we may use a third-party application to process your payments. These third-party applications may collect certain financial information from you to process a payment on behalf of Raizer, including your name, email address, mailing address, payment card information, and other billing information. Raizer does not store or receive your payment information, but it may store and receive information associated with your payment information (e.g., your billing details).
Surveys: We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
Use of the Services. We collect information you provide to the Services for the purpose of providing the Services to you, which may include personal information.
Customer Service, Training and Quality Assurance. If you call or otherwise interact with Raizer sales, customer service or support personnel, we may collect the information you provide to our representatives. In addition, we may record telephone calls or video conferences between you and our representatives for training or quality assurance purposes.
B. Information Collected Automatically
Automatic Data Collection. We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (inferred based off of your IP address), Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and information about how you interact with and use the Services.
Information from Other Sources
Enterprise Customers. If you use our Services on behalf of an organization (e.g., your employer), that organization may provide us with information about you so that we can provision your account.
Third Party Services and Organizations. We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as a social networking site or a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings.
2. How we use your information
We use your personal information for a variety of business purposes, including to:
Provide the Services or Requested Information, such as:
Serve Administrative and Communication Purposes, such as:
Marketing of Products and Services: We may use personal information to tailor and provide you with content and advertisements.
Consent: We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
De-identified and Aggregated Information Use: We may use personal information and other data about you to create de-identified and/or aggregated information. De-identified and/or aggregated information is not personal information, and we may use and disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.
How We Use Automatic Collection Technologies: Our uses of Technologies fall into the following general categories:
Cross-Device Tracking: Your browsing activity may be tracked across different websites and different devices or apps. For example, we may attempt to match your browsing activity on your mobile device with your browsing activity on your laptop. To do this our technology partners may share data, such as your browsing patterns, geo-location and device identifiers, and will match the information of the browser and devices that appear to be used by the same person.
3. Disclosing your information to third parties
We may share your personal information with the following categories of third parties:
Service Providers: We may share any personal information we collect about you with our third-party service providers. The categories of service providers to whom we entrust personal information include service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) marketing and advertising; (iv) payment and transaction processing; (v) customer service activities; and (vi) the provision of IT and related services.
Business Partners: We may provide personal information to business partners to provide you with a product or service you have requested. We may also provide personal information to business partners with whom we jointly offer products or services.
Affiliates: We may share personal information with our affiliated entities.
Advertising Partners: We do not share your information, including personal information, to advertise any third party’s products or services via the Services. We may use and share your personal information with third-party advertising partners to market our own Services and grow our Services’ user base, such as to provide targeted marketing about our own Services via third-party services. If you prefer not to share your personal information with third-party advertising partners, you may follow the instructions below:
Disclosures to Protect Us or Others: We may access, preserve, and disclose any information we store in association with you to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our, or others’ rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation and prosecution of suspected or actual illegal activity.
Disclosure in the Event of Merger, Sale, or Other Asset Transfer: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
4. Your Choices
General. You may have the right to opt out of certain uses of your personal information.
Cookies and Interest-Based Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these websites and learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/, http://www.youronlinechoices.eu/, https://youradchoices.ca/choices/, and www.aboutads.info/choices/.
Please note you must separately opt out in each browser and on each device.
“Do Not Track”. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to DNT signals or similar mechanisms transmitted by web browsers.
5. Your Privacy Rights
In accordance with applicable laws, you may have the right to:
If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.
Please note that if you use our Services on behalf of an organization (e.g., your employer), that organization may be responsible for fulfilling the individual rights requests referenced above.
6. Google User Data
IMPORTANT: Raizer’s use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
We do not access your Sent emails through your Gmail account. We use access to draft sending in your Gmail account to ensure the operability of the Send Later feature.
We may add a tracking pixel to the body of emails sent through our service to track email opens and wrap your links with a tracking domain to track link clicks. We use the data acquired through these tracking methods to maintain email campaign operability and provide campaign reports.
You may revoke Raizer’s access to your Gmail account in the Account’s settings page. If you decide to do so, we will lose access to your Gmail account and will no longer be able to provide you campaign sending services through Gmail API.
We delete all data collected from your Gmail account upon request.
Not all Google User Data may contain personal data. Some statistical data will be anonymized.
With regard to the access to Google User Data as specified above, we will:
7. Other Conditions
International Data Transfers. All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.
By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an email to you.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
Children’s Privacy. The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected a child’s personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account.
Supervisory Authority. If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
8. Contact Us
Bnfts, inc. 340 S Lemon Ave #2143, Walnut, CA 91789, United States